Privacy notice.

Last updated 14 October 2026

Who we are

This notice explains how StayHere Real Estate Services (“StayHere”, “we”, “us”) collects and uses personal information through stayhere.ph and when you contact or work with us. We handle personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

Questions about this notice or your personal information can be sent to our Data Protection Officer at info@stayhere.ph, or by post to StayHere Real Estate Services, Seven Neo, 5th Avenue, Bonifacio Global City, Taguig, Metro Manila, Philippines.

What we collect

• Details you give us in our forms: your name, email, phone number, company, and what you tell us about your requirements, such as move-in dates, number of people, residence or workspace needs, and messages.
• Details from brokers and partners: name, brokerage or company, PRC licence number and contact details.
• Details from property owners: your contact details and information about your unit.
• Guest and tenant details needed to arrange a stay or lease, such as names and identification required by building management.
• Website usage data: pages visited, device and browser type, and approximate location, collected through cookies and similar tools (see below).

Why we use it

• To respond to your enquiry and prepare proposals, quotes and viewings.
• To arrange and manage stays, leases, sales, workspace and owner services you ask for.
• To meet our legal, tax and building-management obligations.
• To understand how our website is used so we can improve it.
• To send you updates you have asked to receive. You can opt out at any time.

We process personal information when you have given consent, when it is needed to provide a service you have asked for or to enter into a contract with you, when the law requires it, or for our legitimate interests in running our business, as allowed under the Data Privacy Act.

Who we share it with

• Owners of the residences you are interested in or staying in, and building administrators where they require guest or tenant registration.
• Partner co-working and serviced-office providers, when you ask us to arrange workspace.
• Licensed brokers and partners involved in your transaction.
• Service providers who help us run our business, such as website hosting, email, booking and analytics providers. They may only use the information to provide their service to us.
• Government agencies when required by law.

We do not sell personal information.

How long we keep it

We keep personal information only for as long as needed for the purposes above, or as required by law, and then delete or anonymise it.

How we protect it

We use reasonable organisational, physical and technical measures to protect personal information against loss, misuse and unauthorised access. Only people who need the information to do their work can access it.

Cookies

Our website uses cookies and similar tools to keep the site working, remember your choices, and measure how the site is used, for example through Google Analytics. You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.

Your rights

Under the Data Privacy Act you have the right to be informed, to access your personal information, to object to its processing, to have it corrected, erased or blocked, to data portability, to be indemnified for damages, and to file a complaint with the National Privacy Commission. To exercise any of these rights, contact our Data Protection Officer at info@stayhere.ph.

Links to other sites

Our website links to other sites, such as booking platforms and social media. Their own privacy policies apply when you use them.

Changes to this notice

We may update this notice from time to time. The latest version will always be on this page.